The term psychological contract refers to the unwritten expectations and beliefs that individuals have regarding their relationships, especially in the workplace. When these expectations are not met, it leads to what we call a perceived psychological contract violation. This can create feelings of betrayal, disappointment, and confusion.
What is Perceived Psychological Contract Violation?
A perceived psychological contract violation occurs when one party feels that the other has failed to fulfill their side of an unspoken agreement. This can happen in various settings, including personal relationships, workplaces, and even in educational institutions.
Key Points:
- Unwritten Expectations: These are not formal contracts but rather mutual beliefs about what each party will provide.
- Feelings of Betrayal: When these expectations are not met, it can feel like a betrayal, leading to distrust.
- Impact on Relationships: This violation can severely affect both personal and professional relationships.
Types of Psychological Contract Violations
Understanding the different types of violations can help in addressing them effectively:
- Transactional Violations: These involve the failure to deliver specific tangible rewards, such as salary or benefits.
- Relational Violations: These concern the emotional aspects, like trust, respect, and support.
- Developmental Violations: These occur when there is a lack of growth opportunities or career development support.
Real-Life Examples
Example 1: Workplace Scenario
Imagine an employee who is promised a promotion after completing a project. However, once the project is completed, the management decides to give the promotion to someone else without any explanation. This can lead to feelings of anger and disappointment in the employee, who may feel that their hard work was overlooked.
Example 2: Personal Relationship
Consider a couple who has agreed to share household responsibilities equally. If one partner consistently neglects their duties, the other may feel that their expectations are not being met, leading to conflict and resentment.
Effects of Psychological Contract Violation
When a psychological contract is perceived to be violated, several outcomes can occur:
- Decreased Job Satisfaction: Employees may feel unhappy and unmotivated.
- Increased Turnover Intentions: Individuals may consider leaving their jobs or relationships.
- Lowered Trust Levels: Trust can be damaged, making it hard to rebuild.
Steps to Address Perceived Violations
Addressing these violations requires open communication and understanding. Here are some steps to consider:
- Identify the Violation: Acknowledge what expectation was not met.
- Communicate Openly: Discuss feelings and concerns with the other party.
- Seek Resolution: Work together to find a compromise or solution.
- Rebuild Trust: Take steps to restore trust through consistent actions.
By understanding perceived psychological contract violations, individuals can better navigate their feelings and relationships, whether in the workplace or at home. Awareness of these dynamics is crucial for fostering healthier interactions.