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Last updated: May 4, 2025

Effective Police Crisis Intervention Teams: A Community Lifeline

Police Crisis Intervention Teams (CIT) are specialized units designed to help law enforcement officers manage situations involving individuals experiencing mental health crises. These teams play a crucial role in diverting individuals from the criminal justice system and connecting them with appropriate mental health services. Let’s dive deeper into how these teams operate, their types, and some real-life examples.

What is a Police Crisis Intervention Team?

A Police Crisis Intervention Team consists of officers who have received extensive training on mental health issues. The goal of CIT is to provide a compassionate response during a crisis, ensuring the safety of everyone involved, including the individual in distress.

Key Functions of CIT:

  • De-escalation: Officers use specific techniques to calm the situation.
  • Assessment: They evaluate the individual's mental state and needs.
  • Referral: Connect the person to mental health resources, rather than arresting them.

Steps in a Crisis Intervention

When responding to a crisis, a typical process might look like this:

  1. Identification: Officers recognize the signs of a mental health crisis.
  2. Engagement: They approach the individual with empathy and understanding.
  3. De-escalation Techniques: Officers use verbal skills to reduce tension.
  4. Assessment: Determine if the person needs immediate mental health assistance.
  5. Resource Connection: Facilitate access to mental health services or emergency care.

Types of Police Crisis Intervention Teams

CITs can vary widely depending on the community's needs. Here are some common types:

  • Standard CIT: Focuses on general mental health issues.
  • Youth CIT: Specializes in handling mental health crises in young people.
  • Veterans CIT: Trained to assist veterans dealing with PTSD and related issues.
  • Substance Abuse CIT: Addresses situations involving drug or alcohol crises.

Comparison: CIT vs. Traditional Policing

FeaturePolice Crisis Intervention TeamTraditional Policing
TrainingExtensive mental health trainingBasic law enforcement training
ApproachEmphasizes de-escalationFocuses on law enforcement
GoalConnect to mental health careEnforce laws
OutcomeReduced arrests, better carePotential incarceration

Real-Life Examples

Example 1: Mental Health Crisis in Public

A young man exhibiting erratic behavior in a public park caught the attention of a CIT officer. Instead of arresting him, the officer engaged him in conversation, assessed his mental state, and discovered he was experiencing a severe panic attack. The officer calmed him down and called a mental health professional to take him to a safe location for help.

Example 2: Family Disturbance

In another instance, officers responded to a family disturbance call. Upon arrival, they identified that the situation stemmed from a family member’s mental health crisis. Instead of using force, the CIT officers spoke to the individual, assessed the need for help, and facilitated a transfer to a local mental health facility. This approach not only resolved the immediate situation but also provided the individual with the care he needed.

The Importance of CIT

Crisis Intervention Teams are essential in our communities for several reasons:

  • They help reduce the stigma surrounding mental health issues.
  • They provide immediate support to individuals in crisis.
  • They help prevent unnecessary arrests and legal consequences for those struggling with mental health.

CIT programs are a step toward a more compassionate and effective approach to policing, making them a vital resource in communities across the nation.

Dr. Neeshu Rathore

Dr. Neeshu Rathore

Clinical Psychologist, Associate Professor, and PhD Guide. Mental Health Advocate and Founder of PsyWellPath.