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Last updated: May 17, 2025

Diagnosing Burnout with the Maslach Burnout Inventory

Burnout is a state of emotional, physical, and mental exhaustion caused by prolonged and excessive stress. It can leave you feeling drained, unmotivated, and overwhelmed. One effective tool for diagnosing burnout is the Maslach Burnout Inventory (MBI). Here’s how you can use it step by step.

What is the Maslach Burnout Inventory?

The MBI is a psychological assessment tool that measures burnout across three key areas:

  • Emotional Exhaustion: Feeling drained and depleted of emotional resources.
  • Depersonalization: Developing a negative, callous attitude towards others, often seen in jobs that require emotional engagement.
  • Reduced Personal Accomplishment: Feeling a lack of achievement and efficacy in your work.

Step-by-Step Guidance on Using the MBI

Using the MBI involves a few straightforward steps:

Step 1: Get the MBI Questionnaire

You can find the Maslach Burnout Inventory online. It consists of a series of statements related to your feelings about work. You’ll rate each statement based on how often you experience those feelings.

Step 2: Rate Your Feelings

For each statement, you’ll use a scale from 0 to 6:

  • 0 - Never
  • 1 - A few times a year
  • 2 - Once a month
  • 3 - A few times a month
  • 4 - Once a week
  • 5 - A few times a week
  • 6 - Every day

As you rate each statement, think about your experiences over the past month.

Step 3: Calculate Your Scores

After filling out the questionnaire, add up your scores in each of the three categories:

  • Emotional Exhaustion: Higher scores indicate more severe burnout.
  • Depersonalization: A higher score suggests a higher level of detachment from colleagues or clients.
  • Reduced Personal Accomplishment: Lower scores indicate feelings of inefficacy and lack of accomplishment.

Step 4: Interpret Your Results

  • emotional exhaustion: A score of 27 or higher indicates high emotional exhaustion.
  • Depersonalization: A score of 10 or higher suggests high depersonalization.
  • Reduced Personal Accomplishment: A score of 33 or lower indicates feelings of low personal accomplishment.

Step 5: Seek Professional Help

If your scores indicate high burnout, it’s important to reach out to a mental health professional. They can provide guidance and support tailored to your situation.

Real-Life Example

Let’s consider Sarah, a nurse who recently completed the MBI.

  • After rating her feelings, she found she scored 30 in emotional exhaustion, 12 in depersonalization, and 28 in reduced personal accomplishment.
  • Recognizing these high scores, Sarah decided to speak with a counselor, where she learned coping strategies and ways to manage her workload more effectively.

Conclusion

Using the Maslach Burnout Inventory is a practical way to diagnose burnout. By understanding where you stand on the burnout spectrum, you can take proactive steps to improve your mental health and well-being.

Dr. Neeshu Rathore

Dr. Neeshu Rathore

Clinical Psychologist, Associate Professor, and PhD Guide. Mental Health Advocate and Founder of PsyWellPath.