Back
Last updated: May 14, 2025

Navigating Your Way: The Comprehensive Model of Information Seeking

Information seeking is a crucial process in our lives. Whether we’re looking for health advice, researching for a school project, or trying to solve a personal issue, understanding how we seek information can make the process easier and more effective. The Comprehensive Model of Information Seeking provides a structured way to think about this journey. Let’s dive into it!

What is the Comprehensive Model of Information Seeking?

The Comprehensive Model of Information Seeking is a framework that explains how individuals search for information. It highlights the steps involved and the factors that influence these steps. It’s widely used in psychology, library sciences, and information technology. Here’s a breakdown:

Steps in the Model

  1. Problem Recognition: This is the first step where you realize you need information. For example, if you’re feeling unwell, you might recognize that you need to find health information.
  2. Information Need: Once you identify a problem, you clarify what information you need. You might ask yourself, “What symptoms do I have?”
  3. Information Search: This is where the fun begins! You actively look for information. This can be through online searches, asking friends, or visiting libraries.
  4. Information Retrieval: After searching, you collect the information you found. This could be bookmarking a web page or taking notes from a book.
  5. Information Evaluation: Here, you assess the quality and relevance of the information. You might ask, “Is this source trustworthy?”
  6. Use of Information: Finally, you apply the information to your situation. This might mean following a treatment plan based on what you learned.

Factors Influencing Information Seeking

  • Personal Experience: Past experiences can shape how we seek information. Someone who has previously researched a topic may feel more confident in their search.
  • Social Influence: Friends, family, and social networks can significantly impact our information-seeking behaviors. If your friend suggests a reliable website, you’re more likely to check it out.
  • Technology: The tools we use to search for information—like search engines and social media—also play a big role in how we seek and access information.

Types of Information Seeking

  • Active Seeking: This is when you purposely look for information. For instance, if you're planning a trip, you might actively search for travel guides.
  • Passive Seeking: Sometimes, information comes to us without us looking for it. For example, seeing an ad or a news article can provide valuable insights without any active effort.

Real-Life Examples

  • Health Concerns: Someone who feels anxious about certain symptoms might follow the steps of the model by first recognizing their anxiety, identifying that they need information about their symptoms, and then searching for credible health websites or consulting a doctor.
  • Academic Research: A psychology student working on a thesis might realize they lack information on a specific topic. They would identify their information need, search for books and articles, evaluate the reliability of sources, and apply the information gathered to strengthen their thesis.

Categories of Information Sources

  • Primary Sources: Original materials like research studies, interviews, or firsthand accounts.
  • Secondary Sources: Articles and books that interpret or analyze primary sources.
  • Tertiary Sources: Summaries and compilations of information, such as encyclopedias or textbooks.

By understanding the Comprehensive Model of Information Seeking, individuals can navigate their information needs more efficiently, leading to better-informed decisions in various aspects of life. Whether you’re a patient seeking medical advice, a student preparing for exams, or just someone curious about a topic, this model can guide you in your information journey.

Dr. Neeshu Rathore

Dr. Neeshu Rathore

Clinical Psychologist, Associate Professor, and PhD Guide. Mental Health Advocate and Founder of PsyWellPath.